Shipping policy
Shipping Policy
Effective Date: 11/23/25
Thank you for shopping with Oakley Avenue! We want you to know exactly when to expect your order.
Processing Time
Made-to-Order Items: 4-6 business days
All of our products are custom-made or printed on demand. Once you place your order, we begin production immediately. Please allow 4-6 for us to create your item before it ships. If this is for a local pickup for our Sports Shops please allow 7-14 business days before pick up.
Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Times
Standard Shipping: 2-5 business days
Shipping times begin after your order has been produced and shipped from our facility.
Total Delivery Time = Processing Time + Shipping Time
For example, if processing takes 2-6 business days and standard shipping takes 2-5 business days, your total delivery time would be 4-11 business days from the date of purchase.
Shipping Locations
We currently ship to addresses within the United States. We also ship to Canada and other international destinations - please allow additional time for customs processing.
Local Pickup
Local pickup is available for customers in the Herriman, Utah area. Select "Local Pickup" at checkout and we'll notify you when your order is ready. Pickup location: 14523 S Yellow Topaz Dr Herriman, UT 84096.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package using the tracking number provided.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over $75.
Shipping Delays
While we strive to meet our estimated delivery times, please note that shipping carriers may experience delays due to weather, holidays, or other unforeseen circumstances. We are not responsible for carrier delays beyond our control.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at oakleyavenue05@gmail.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
International Shipping
International orders may be subject to customs fees, duties, and taxes determined by your country. These charges are the responsibility of the customer and are not included in our shipping costs.
Contact Us
If you have questions about shipping or need to check on your order status, please contact us:
- Email: oakleyavenue05@gmail.com